NEMT Billing Services

NEMT Billing Services by Revex Square is where you turn when you became a non-emergency medical transportation provider to get patients safely to dialysis, chemotherapy, and follow-up appointments, not to figure out why a broker rejected a trip claim over a mismatched odometer reading. Your day often ends with trip logs to reconcile, a broker portal with its own claim format, and payer rules that deny a loaded-mile charge if the base trip code doesn't match it. That's where NEMT billing services from Revex Square come in.

NEMT providers get paid faster, cleanly, and predictably by engaging a billing partner that actually understands broker-managed billing, trip-level documentation, and Medicaid transportation coding, not a generalist team applying office-visit billing logic to trip claims. No long meetings. No jargon-heavy reports. Just a partner who understands NEMT billing completely, from a single ambulatory trip to a full wheelchair-van and stretcher-van fleet operation.

Imagine finishing your week knowing that every trip log matches its claim, every broker submission follows that broker's exact format, and every claim is already moving through the payment stream instead of sitting in a rejection queue. That's the peace we bring to transportation providers every day.

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    NEMT Billing Service Specifications

    Complete billing & RCM overview for NEMT, ambulance, and EMS providers

    NEMT Billing Service Specifications

    Service Type
    NEMT, Ambulance, and EMS Billing & Revenue Cycle Management
    Provider
    Revex Square, Full-Service Medical Billing Company
    Providers Served
    NEMT Fleets Wheelchair and Stretcher Van Operators Ambulette Services Ambulance and EMS Providers Multi-State Transportation Companies Broker-Contracted and Direct-Medicaid Providers
    Service Areas Covered
    Base Trip and Loaded-Mile Billing Broker Claim Submission Direct Medicaid Billing Ambulance/EMS Billing No-Show and Cancellation Billing Multi-Broker Reconciliation
    Coding Systems
    HCPCS (A0080–A0210, A0425, T2001–T2049, S0209), ICD-10 for medical necessity, with correct modifiers for mileage, attendant, and wait-time billing
    Service Price
    As low as 2.75% of your monthly collections — no hidden fees
    Software Compatibility
    RouteGenie Mediroutes AngelTrack Caretap Most Major NEMT Dispatch and Billing Software
    Availability
    Nationwide in the United States, with state-specific Medicaid and NEMT broker billing expertise
    Compliance
    HIPAA-Compliant, encrypted, auditable, and secure
    Key Metrics
    99% Clean Claim Rate
    <25 Days in A/R
    <6% Denial Rate
    48hr Claim Turnaround
    Contact Number
    +1 737-227-1587
    Business Hours
    Mon – Fri: 6 AM – 9 PM (CST)

    Want to increase your NEMT collections? Get a free demonstration.

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    Billing Support Built Around NEMT

    We handle the billing so you can focus on your patients.

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    5+ Years in Billing

    Focused, specialty-trained medical billing experience helping NEMT providers improve collections and protect revenue.

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    99% Clean Claim Rate

    Our billing team focuses on accurate claim submission, catching the small errors that turn into big denials before they ever reach a payer.

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    Faster Payments

    We follow every claim from submission through payment, so your fleet sees revenue faster and keeps a steadier cash flow.

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    Work With an NEMT Billing Specialist

    Our team understands broker-managed billing, direct Medicaid transportation claims, trip documentation standards, and the unique challenges of transportation revenue cycle management.

    Our NEMT Billing Process

    We simplify every step of your revenue cycle so your fleet can focus on serving patients.

    01

    Trip Intake & Eligibility Verification

    We confirm patient eligibility, prior authorization status, and, where applicable, broker assignment before the trip is scheduled.

    02

    Charge Capture & Trip-Log Reconciliation

    Our team captures the base trip, loaded mileage, wait time, and attendant charges, and reconciles them against GPS and dispatch trip logs before submission.

    03

    Coding

    Certified billers assign the correct HCPCS transportation codes and mileage modifiers based on vehicle type, including ambulatory, wheelchair, and stretcher services.

    04

    Claim Submission

    Clean claims are submitted in the exact format required by state Medicaid brokers, direct Medicaid programs, or commercial payers.

    05

    Payment & A/R Follow-Up

    We monitor payments, follow up on unpaid or rejected trips, and aggressively manage denials and outstanding accounts across every broker and payer your fleet works with.

    Accurate Trip Billing

    Every trip code, mileage figure, and supporting log is carefully reviewed to reduce coding errors, claim rejections, and lost revenue.

    Faster Reimbursement

    Our streamlined billing workflow helps move claims through the revenue cycle and improves your cash flow.

    NEMT Billing Services We Provide

    Comprehensive revenue cycle solutions designed specifically for transportation providers — including the gaps most billing companies skip.

    01

    NEMT Trip Coding

    Accurate HCPCS coding for base trips, loaded mileage, and wait time, matched to vehicle type and level of service.

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    02

    Broker-Managed Billing

    Most NEMT providers don't bill Medicaid directly — they bill a state-contracted transportation broker, and each broker runs its own portal, claim format, rate schedule, and dispute process. We manage submissions and appeals separately for every broker your fleet works under, instead of forcing broker claims through a generic Medicaid workflow that doesn't match how brokers actually pay.

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    03

    Direct Medicaid & Commercial Transportation Billing

    For providers billing Medicaid or commercial payers directly rather than through a broker, we manage CMS-1500 submission, prior authorization tracking, and payer-specific documentation requirements.

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    04

    Trip-Log & GPS Documentation Matching

    Just as clinical billing depends on visit documentation, NEMT billing depends on trip logs matching the claim: pickup/drop-off times, mileage, and attendant presence all need to be verifiable. We reconcile GPS and dispatch data against every claim before submission, catching mismatches before a payer or broker does.

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    05

    No-Show & Late Cancellation Billing

    Many brokers and Medicaid programs allow limited billing for no-shows and late cancellations, but under strict documentation and frequency rules that are easy to miss. We track and bill these correctly instead of leaving that revenue unclaimed.

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    06

    Ambulance & EMS Billing

    For providers who also run emergency or BLS/ALS ambulance services alongside NEMT, we handle ambulance-specific coding, origin/destination modifiers, and medical necessity documentation separately from non-emergency trip billing.

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    Multi-Broker & Multi-State Reconciliation

    Fleets operating across state lines often work with several different brokers simultaneously. We consolidate reconciliation and reporting across all of them so a discrepancy in one broker relationship doesn't get lost in the noise of the others.

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    Denial Management

    Our team identifies the root cause of denials and claim rejections, corrects billing issues, and follows up with brokers and payers to recover lost revenue.

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    09

    Accounts Receivable Management

    We monitor outstanding accounts, prioritize aging balances, and actively follow up to accelerate reimbursement.

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    10

    NEMT RCM Reporting

    Detailed reports and performance insights help you understand collections, denials by broker or payer, A/R, and the overall health of your revenue cycle.

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    Need a Complete NEMT RCM Solution?

    Let Revex Square handle your billing while you focus on your fleet.

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    TRANSPORTATION-SPECIFIC EXPERTISE

    NEMT Billing Solutions Tailored to Your Fleet

    Every transportation provider is different. A wheelchair-van fleet billing through a single state broker has different needs than a multi-state stretcher-van operation working with several brokers at once, or an ambulance company billing emergency and non-emergency trips side by side.

    Revex Square provides specialized NEMT billing services designed around a category of billing that runs on rules general medical billing companies don't typically encounter: broker-specific claim formats and rate schedules, trip-log documentation matching, and mileage-based coding that most other specialties never deal with.

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    Specialty-Specific Coding

    Accurate HCPCS coding for base trips, mileage, wait time, and ambulance-level-of-service billing, matched precisely to trip documentation.

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    Payer & Broker Expertise

    Experienced handling of state Medicaid transportation brokers, direct Medicaid billing, and commercial payers, each with its own submission format and documentation rules.

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    Complete Revenue Cycle

    From eligibility and trip-log reconciliation to coding, broker and payer claims, denials, and A/R follow-up, covering the full path from trip to final reimbursement.

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    Performance Snapshot NEMT Revenue Growth
    Clean Claims 98%
    Denial Rate <8%
    Days in A/R <25
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    99% Clean Claims
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    Faster Payments
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    <25 Days in A/R
    WHY REVEX SQUARE

    Why Choose Revex Square Among NEMT Billing Companies?

    Your fleet deserves more than a general medical billing company. You need a revenue cycle partner that understands the complexities of transportation billing.

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    Transportation-Specific Expertise

    Our billing professionals understand broker-managed billing, trip-log documentation, mileage coding, and the compliance requirements that make NEMT billing fundamentally different from standard medical billing.

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    Transparent Pricing

    Simple, transparent pricing with no unnecessary hidden fees, allowing you to understand exactly what you are paying for.

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    Dedicated Billing Team

    Work with experienced billing specialists who become an extension of your fleet and remain focused on your financial performance.

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    Complete Revenue Cycle Management

    From trip intake and eligibility verification to coding, claims, denials, and A/R follow-up, we manage the complete cycle.

    Talk to an NEMT Billing Specialist →

    Turn Your NEMT Billing Challenges Into Results

    From claim rejections to broker disputes, Revex Square helps identify the problems affecting your revenue and provides practical solutions.

    01

    High Claim Rejections

    Trip claims get rejected quickly when broker-specific formatting or trip-log details don't match documentation. We identify rejection patterns, correct billing errors, and follow up to recover revenue.

    Solution Denial & Rejection Management
    02

    Slow Broker or Insurance Payments

    Our team actively tracks outstanding claims and follows up with brokers and payers to accelerate reimbursement.

    Solution A/R Follow-Up
    03

    Trip-Log Mismatches

    A mileage figure or timestamp that doesn't match dispatch or GPS data is one of the most common — and most preventable — reasons a trip claim gets denied.

    Solution Trip-Log & GPS Documentation Matching
    04

    Unclaimed No-Show Revenue

    Providers frequently leave billable no-show and late-cancellation revenue on the table because the rules for claiming it are easy to overlook.

    Solution No-Show & Cancellation Billing
    05

    Broker Rate Disputes

    Underpayment against a broker's contracted rate schedule can go unnoticed without a dedicated reconciliation process.

    Solution Broker-Managed Billing & Rate Reconciliation
    06

    Growing A/R Across Multiple Brokers

    Fleets working with several brokers or payers at once can lose visibility into which account is actually falling behind.

    Solution Multi-Broker A/R Management
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    Stop Leaving Revenue on the Table

    Let our NEMT billing experts identify opportunities to improve your revenue cycle.

    Get a Free Billing Assessment →
    GOT QUESTIONS?

    Frequently Asked Questions About NEMT Billing

    Get answers to the most frequently asked questions about NEMT billing, coding, claims, denials, and revenue cycle management.

    NEMT billing is the process of submitting claims for non-emergency medical transportation trips to Medicaid, a Medicaid transportation broker, or a commercial payer. It involves verifying eligibility, documenting the trip including pickup and drop-off, mileage and vehicle type, coding the trip correctly, submitting the claim in the correct format, and following up until it is paid.

    Many states contract NEMT services out to a transportation broker, which manages trip assignment and claims on the state's behalf using its own portal, claim format, and rate schedule. Providers who bill a broker follow that broker's specific process, while providers in states or programs that allow direct billing submit claims straight to Medicaid using standard forms like the CMS-1500.

    Common codes include A0080–A0210 for various levels of non-emergency transport, A0425 for ground mileage, and T2001–T2049 for state Medicaid-specific transportation services, though exact code sets vary by state and broker.

    A common cause is a mismatch between the trip log, including GPS timestamps, mileage and attendant documentation, and what was billed on the claim. Brokers and payers frequently cross-check trip documentation, and any inconsistency can trigger a rejection.

    In many cases, yes — but usually under strict frequency limits and documentation requirements set by the broker or state Medicaid program. Providers who don't track these rules closely often leave this revenue unclaimed.

    Ambulance and EMS billing involves emergency or medically necessary ALS/BLS transport, with its own HCPCS codes, origin-destination modifiers, and medical necessity documentation requirements that differ from non-emergency trip billing, even though both fall under transportation billing broadly.

    Yes. Revex Square can manage the full billing workflow, from eligibility checks and trip-log reconciliation to coding, claim submission, denial management, and A/R recovery, or support specific parts of a fleet's revenue cycle.

    Yes. Our team can work directly within the dispatch and billing platforms your fleet already uses, including RouteGenie, Mediroutes, AngelTrack, and Caretap, reducing disruption to daily operations.

    Yes. All billing activity is handled through HIPAA-compliant, encrypted systems with auditable access controls, so patient and trip data stays secure at every step of the billing process.

    Our NEMT billing services start as low as 2.75% of monthly collections, with transparent, no-hidden-fee pricing. The exact rate depends on trip volume, number of broker relationships, and whether ambulance or EMS billing is also involved, which we walk through during a free consultation.